We are conducting a Technical Maintenance on June 15th, from 04:00 am to 5:30 am CET.
During this time, all our services will be unavailable, including SEPA (Credit, Debit, INST), Card, KYC, Liveness, and Acquisition (Card, Cheque). No webhooks will be sent until the maintenance is complete.
We will provide further announcements on the day to communicate the start and successful completion of the maintenance.
In case of an emergency, please open a ticket in our Zendesk tool with the subject: Technical Maintenance 15/06/25, and set it to high priority.
Posted May 13, 2025 - 11:34 CEST
This scheduled maintenance affects: PRODUCTION ENVIRONMENT (API (Production), Webhooks (Production), KYC document (Production), KYC liveness (Production), Card acquiring (Production), Cheque acquiring (Production), SEPA Credit Transfer - Emission (SCTE) (Production), SEPA Credit Transfer - Reception (SCTR) (Production), SEPA Instant Credit Transfer - Emission (SCTE Inst) (Production), SEPA Instant Credit Transfer - Reception (SCTR Inst) (Production), SEPA Direct Debit - Reception (SDDR) - B2B (Production), SEPA Direct Debit - Reception (SDDR) - Core (Production), SEPA Direct Debit - Emission (SDDE) - Core (Production), CARD - Lifecycle (Production), CARD - Authorization Processing Service (Production), CARD - Settlement Processing Service (Production), CARD - Tokenization Service (Production), SEPA Disruption, KYC Services Disruption, Other Disruption, SCA - Mobile App).