All Systems Operational

About This Site

Bienvenue sur la page d'état de Treezor.
Vous trouverez ici des informations en temps réel sur l'état de nos services.

PREPRODUCTION ENVIRONMENT Operational
API (Preproduction) Operational
Webhooks (Preproduction) Operational
KYC document (Preproduction) Operational
KYC liveness (Preproduction) Operational
Card acquiring (Preproduction) Operational
Cheque acquiring (Preproduction) Operational
SEPA Credit Transfer - Emission (SCTE) (Preproduction) Operational
SEPA Credit Transfer - Reception (SCTR) (Preproduction) Operational
SEPA Instant Credit Transfer - Emission (SCTE Inst) (Preproduction) Operational
SEPA Instant Credit Transfer - Reception (SCTR Inst) (Preproduction) Operational
SEPA Direct Debit - Reception (SDDR) - B2B (Preproduction) Operational
SEPA Direct Debit - Reception (SDDR) - Core (Preproduction) Operational
SEPA Direct Debit - Emission (SDDE) - Core (Preproduction) Operational
CARD - Lifecycle (Preproduction) Operational
CARD - Authorization Processing Service (Preproduction) Operational
CARD - Settlement Processing Service (Preproduction) Operational
CARD - Tokenization Service (Preproduction) Operational
Dashboard Connect (Preproduction) Operational
SCA - Mobile App Operational
PRODUCTION ENVIRONMENT Operational
API (Production) Operational
Webhooks (Production) Operational
KYC document (Production) Operational
KYC liveness (Production) Operational
Card acquiring (Production) Operational
Cheque acquiring (Production) Operational
SEPA Credit Transfer - Emission (SCTE) (Production) Operational
SEPA Credit Transfer - Reception (SCTR) (Production) Operational
SEPA Instant Credit Transfer - Emission (SCTE Inst) (Production) Operational
SEPA Instant Credit Transfer - Reception (SCTR Inst) (Production) Operational
SEPA Direct Debit - Reception (SDDR) - B2B (Production) Operational
SEPA Direct Debit - Reception (SDDR) - Core (Production) Operational
SEPA Direct Debit - Emission (SDDE) - Core (Production) Operational
SEPA Direct Debit - Emission (SDDE) - B2B (Production) Operational
CARD - Lifecycle (Production) Operational
CARD - Authorization Processing Service (Production) Operational
CARD - Settlement Processing Service (Production) Operational
CARD - Tokenization Service (Production) Operational
Dashboard Connect (Production) Operational
Treezor Documentation Operational
KYC Services Disruption Operational
Other Disruption Operational
SCA - Mobile App Operational
SEPA Disruption Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

PRODUCTION - Quarterly Technical Maintenance Sep 20, 2026 04:00-05:30 CEST

Dear customer,

We are conducting a Technical Maintenance on September 20th, from 4:00 am to 05:30 am (CET).

During this time, all our services will be unavailable, including SEPA (Credit, Debit, INST), Card, KYC, Liveness, and Acquisition (Card, Cheque). No webhooks will be sent until the maintenance is complete.

This operation is expected to last 1h30.

We will provide further announcements on the day to communicate the start and successful completion of the maintenance.

In case of an emergency, please open a ticket in our Zendesk tool with the subject: Technical Maintenance 20/09/2026, and set it to high priority.

Best regards.
Treezor team

Posted on Aug 18, 2026 - 12:57 CEST

Sep 10, 2026

No incidents reported today.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Resolved - This incident has been resolved.
Aug 27, 14:45 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 27, 10:51 CEST
Investigating - Dear customers,


Our SCT INST partner is facing an incident impacting SCTR Inst Simulation functionality on preprod environment.
You may experience errors/rejection while simulating reception of SCT Inst on preprod. The production environment remains fully operational and is not impacted.

Our partner is working to resolve the issue as quickly as possible.
We apologize for any inconvenience this may cause and thank you for your understanding.

Best regards.
Treezor team

Aug 26, 14:35 CEST