All Systems Operational

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Bienvenue sur la page d'état de Treezor.
Vous trouverez ici des informations en temps réel sur l'état de nos services.

Uptime over the past 90 days. View historical uptime.
PREPRODUCTION ENVIRONMENT ? Operational
90 days ago
99.99 % uptime
Today
API (Preproduction) ? Operational
90 days ago
99.99 % uptime
Today
Webhooks (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
KYC document (Preproduction) Operational
90 days ago
100.0 % uptime
Today
KYC liveness (Preproduction) Operational
90 days ago
100.0 % uptime
Today
Card acquiring (Preproduction) Operational
90 days ago
100.0 % uptime
Today
Cheque acquiring (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfert - Emission (SCTE) (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfert - Reception (SCTR) (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Instant Credit Transfert - Emission (SCTE Inst) (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Instant Credit Transfert - Reception (SCTR Inst) (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - B2B (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - Core (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Emission (SDDE) - Core (Preproduction) Operational
90 days ago
100.0 % uptime
Today
CARD - Lifecycle (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
CARD - Authorization Processing Service (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
CARD - Settlement Processing Service (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
CARD - Tokenization Service (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SCA - Mobile App ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION ENVIRONMENT ? Operational
90 days ago
99.99 % uptime
Today
API (Production) ? Operational
90 days ago
99.98 % uptime
Today
Webhooks (Production) ? Operational
90 days ago
99.99 % uptime
Today
KYC document (Production) Operational
90 days ago
99.99 % uptime
Today
KYC liveness (Production) Operational
90 days ago
99.99 % uptime
Today
Card acquiring (Production) Operational
90 days ago
99.99 % uptime
Today
Cheque acquiring (Production) Operational
90 days ago
99.99 % uptime
Today
SEPA Credit Transfert - Emission (SCTE) (Production) ? Operational
90 days ago
99.99 % uptime
Today
SEPA Credit Transfert - Reception (SCTR) (Production) ? Operational
90 days ago
99.99 % uptime
Today
SEPA Instant Credit Transfert - Emission (SCTE Inst) (Production) ? Operational
90 days ago
99.99 % uptime
Today
SEPA Instant Credit Transfert - Reception (SCTR Inst) (Production) ? Operational
90 days ago
99.99 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - B2B (Production) Operational
90 days ago
99.99 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - Core (Production) Operational
90 days ago
99.99 % uptime
Today
SEPA Direct Debit - Emission (SDDE) - Core (Production) Operational
90 days ago
99.99 % uptime
Today
CARD - Lifecycle (Production) ? Operational
90 days ago
99.98 % uptime
Today
CARD - Authorization Processing Service (Production) ? Operational
90 days ago
99.98 % uptime
Today
CARD - Settlement Processing Service (Production) ? Operational
90 days ago
99.98 % uptime
Today
CARD - Tokenization Service (Production) Operational
90 days ago
99.97 % uptime
Today
Treezor Documentation ? Operational
90 days ago
100.0 % uptime
Today
SEPA Disruption ? Operational
90 days ago
99.99 % uptime
Today
KYC Services Disruption ? Operational
90 days ago
99.99 % uptime
Today
Other Disruption ? Operational
90 days ago
100.0 % uptime
Today
SCA - Mobile App ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 6, 2024

No incidents reported today.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024
[PRODUCTION] - Card Services - Disruption
Resolved - This incident has been resolved.
Thank you for your patience.

Treezor team
Apr 30, 20:29 CEST
Monitoring - Dear Customer,

Normal processing of authorisations and card lifecycle has resumed as of 17:15 Paris time following resolution of the issue.

Our partner continues to monitor closely.

We apologize sincerely for any inconvenience.
Apr 30, 17:36 CEST
Investigating - Dear customers,

Our card processing partner is currently facing issues impacting authorizations and card lifecycle.

They are actively mobilized to resolve this incident.

We apologize for any inconvenience and will keep you updated as soon as we have .

Treezor team.
Apr 30, 16:57 CEST
Apr 29, 2024
[PRODUCTION] - Card Acquisition Provider Incident
Resolved - Dear partner,

Our card aquiring partner's platform has now been restored.
All their services are accessible since 13:15 CET.

Thank you for your patience.
Treezor team
Apr 29, 14:18 CEST
Investigating - Dear Customer,

Our Card Acquiring partner is currently experiencing some instabilities causing payments processing disruptions .
Their teams are actively mobilized to resolve this incident.

We sincerely apologize for any inconvenience and will keep you updated as soon as possible.
Apr 29, 10:53 CEST
Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024
[PRODUCTION-PREPRODUCTION] - CardImage Endpoint
Resolved - This incident has been resolved.
Thank you for your patience.

Best regards.
Treezor team.
Apr 22, 16:22 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 22, 16:07 CEST
Update - We are continuing to investigate this issue.
Apr 22, 15:34 CEST
Investigating - Dear customer

Our cardImage endpoint is currently experiencing technical difficulties and is unavailable. Our team is actively investigating the issue to identify the root cause and restore service as quickly as possible.

We understand the importance of this endpoint for our services, and we apologize for any inconvenience this outage may cause. We are working diligently to resolve the issue and will provide updates as soon as new information becomes available.

Thank you for your patience and understanding.

Regards.
Treezor Team
Apr 22, 15:29 CEST
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