Treezor Status - [PRODUCTION] - Quarterly Technical Maintenance

[PRODUCTION] - Quarterly Technical Maintenance

Scheduled Maintenance Report for Treezor

Completed

The scheduled maintenance has been completed.

Posted Dec 01, 2024 - 05:30 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 01, 2024 - 04:00 CET

Scheduled

Dear customer,

We are conducting a Technical Maintenance on December 1st, from 4:00 am to 5:30 am (Paris time).

During this time, all our services will be unavailable, including SEPA (Credit, Debit, INST), Card, KYC, Liveness, and Acquisition (Card, Cheque). No webhooks will be sent until the maintenance is complete.

We will provide further announcements on the day to communicate the start and successful completion of the maintenance.

In case of an emergency, please open a ticket in our Zendesk tool with the subject: Quaterly Technical Maintenance 01/12/24, and set it to high priority.

Posted Oct 25, 2024 - 14:29 CEST

This scheduled maintenance affected: PRODUCTION ENVIRONMENT (API (Production), Webhooks (Production), KYC document (Production), KYC liveness (Production), Card acquiring (Production), Cheque acquiring (Production), SEPA Credit Transfert - Emission (SCTE) (Production), SEPA Credit Transfert - Reception (SCTR) (Production), SEPA Instant Credit Transfert - Emission (SCTE Inst) (Production), SEPA Instant Credit Transfert - Reception (SCTR Inst) (Production), SEPA Direct Debit - Reception (SDDR) - B2B (Production), SEPA Direct Debit - Reception (SDDR) - Core (Production), SEPA Direct Debit - Emission (SDDE) - Core (Production), CARD - Lifecycle (Production), CARD - Authorization Processing Service (Production), CARD - Settlement Processing Service (Production), CARD - Tokenization Service (Production), Treezor Documentation, SEPA Disruption, KYC Services Disruption, Other Disruption, SCA - Mobile App).