PRODUCTION - 3DS Authentication - PROVIDER - INCIDENT

Incident Report for Treezor

Resolved

This incident has been resolved.
Posted Aug 19, 2026 - 16:18 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 19, 2026 - 15:45 CEST

Investigating

Dear customers,

Our partner is currently facing an incident impacting 3DS authentication (OOB) functionality.
Users may experience errors while completing card authentications or registering 3DS.

Our partner is actively working to resolve the issue as quickly as possible.
We apologize for any inconvenience this may cause and thank you for your understanding.

Best regards.
Treezor team
Posted Aug 19, 2026 - 15:36 CEST
This incident affected: PRODUCTION ENVIRONMENT (CARD - Authorization Processing Service (Production)).