PRODUCTION - SDDE Credit - Delays

Incident Report for Treezor

Resolved

This incident has been resolved.
Posted Oct 09, 2026 - 09:21 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 08, 2026 - 17:16 CEST

Identified

Dear customers,

We are currently experiencing an issue with SDDE Credit. The issue has been identified and our team is actively working to resolve it. Users may experience delays in credit of SDDE operations.

We will provide further updates.

We sincerely apologize for any inconvenience this may have caused and thank you for your understanding.

Best regards.
Treezor team.
Posted Oct 08, 2026 - 11:06 CEST
This incident affected: PRODUCTION ENVIRONMENT (SEPA Direct Debit - Emission (SDDE) - Core (Production), SEPA Direct Debit - Emission (SDDE) - B2B (Production)).