PRODUCTION - BaaS Endpoints - Disruption

Incident Report for Treezor

Resolved

Dear customers,

Between 10:30 am and 11:15 am, our BaaS endpoints experienced a service interruption that temporarily prevented the proper processing of API requests. During this period, operations may have failed.

Our teams identified the cause and applied the necessary remediation, restoring the service at 11:15 CET. All endpoints are now fully operational, ans no further impact is observed.

We will continue to closely monitor the platform to ensure stability.

Thank you for your patience and understanding.
Posted Dec 03, 2025 - 10:30 CET