A fix has been implemented and we are monitoring the results.
Posted Jun 20, 2025 - 21:07 CEST
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 20, 2025 - 20:20 CEST
Investigating
Dear customers,
As a result to the previous incident, card settlements between 11:30 and 14:40 (CET) today were in error. Our team is aware of the problem and is actively working to resolve it.
We will provide further updates.
We sincerely apologize for any inconvenience this may have caused and thank you for your understanding.
Best regards. Treezor team.
Posted Jun 20, 2025 - 17:08 CEST
This incident affected: PRODUCTION ENVIRONMENT (CARD - Settlement Processing Service (Production)).