Our KYC liveness partner has informed us of an ongoing incident that is currently impacting Identification functionality. Users may experience delays in identification process.
Our partner and their cloud provider are actively working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and thank you for your understanding.
Best regards. Treezor team
Posted Feb 16, 2026 - 13:13 CET
This incident affected: PRODUCTION ENVIRONMENT (KYC liveness (Production)).