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Vous trouverez ici des informations en temps réel sur l'état de nos services.

Uptime over the past 90 days. View historical uptime.
PREPRODUCTION ENVIRONMENT ? Operational
90 days ago
100.0 % uptime
Today
API (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
Webhooks (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
KYC document (Preproduction) Operational
90 days ago
100.0 % uptime
Today
KYC liveness (Preproduction) Operational
90 days ago
100.0 % uptime
Today
Card acquiring (Preproduction) Operational
90 days ago
100.0 % uptime
Today
Cheque acquiring (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - Emission (SCTE) (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - Reception (SCTR) (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Instant Credit Transfer - Emission (SCTE Inst) (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Instant Credit Transfer - Reception (SCTR Inst) (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - B2B (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - Core (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Emission (SDDE) - Core (Preproduction) Operational
90 days ago
100.0 % uptime
Today
CARD - Lifecycle (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
CARD - Authorization Processing Service (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
CARD - Settlement Processing Service (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
CARD - Tokenization Service (Preproduction) Operational
90 days ago
100.0 % uptime
Today
Dashboard Connect (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SCA - Mobile App ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION ENVIRONMENT ? Operational
90 days ago
99.99 % uptime
Today
API (Production) ? Operational
90 days ago
100.0 % uptime
Today
Webhooks (Production) ? Operational
90 days ago
100.0 % uptime
Today
KYC document (Production) Operational
90 days ago
100.0 % uptime
Today
KYC liveness (Production) Operational
90 days ago
99.99 % uptime
Today
Card acquiring (Production) Operational
90 days ago
100.0 % uptime
Today
Cheque acquiring (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - Emission (SCTE) (Production) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - Reception (SCTR) (Production) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Instant Credit Transfer - Emission (SCTE Inst) (Production) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Instant Credit Transfer - Reception (SCTR Inst) (Production) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - B2B (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - Core (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Emission (SDDE) - Core (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Emission (SDDE) - B2B (Production) Operational
90 days ago
100.0 % uptime
Today
CARD - Lifecycle (Production) ? Operational
90 days ago
99.99 % uptime
Today
CARD - Authorization Processing Service (Production) ? Operational
90 days ago
100.0 % uptime
Today
CARD - Settlement Processing Service (Production) ? Operational
90 days ago
100.0 % uptime
Today
CARD - Tokenization Service (Production) Operational
90 days ago
99.99 % uptime
Today
Dashboard Connect (Production) Operational
90 days ago
100.0 % uptime
Today
Treezor Documentation ? Operational
90 days ago
100.0 % uptime
Today
KYC Services Disruption ? Operational
90 days ago
100.0 % uptime
Today
Other Disruption ? Operational
90 days ago
99.99 % uptime
Today
SCA - Mobile App ? Operational
90 days ago
100.0 % uptime
Today
SEPA Disruption ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[PRODUCTION] - SCT Inst - Provider - Maintenance Oct 18, 2025 00:00-03:00 CEST

Dear customers,

Our SCT Inst partner advise us that they are planning a maintenance on the October 18th at 00:00 (CET).

Malfunctions are expected on SCT Inst (emission & reception) for 3 hours.

We apologize for any inconvenience caused.
Regards,
Treezor team
Posted on Sep 01, 2025 - 11:58 CEST

[PRODUCTION] - SCT Inst - Provider - Maintenance Oct 20, 2025 14:48-15:33 CEST

Dear customers,

Our SCT Inst partner advise us that they are planning a maintenance on October 20th from 03:00 am CET to 03:45 am CET.

SEPA Inst (emission and reception) functionality will be completely shut down for 45 minutes.

We apologize for any inconvenience caused.

Regards,
Treezor team
Posted on Sep 30, 2025 - 14:53 CEST
Oct 16, 2025

No incidents reported today.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025
PRODUCTION- SCTR Inst - Delays
Resolved - This incident has been resolved.
Oct 6, 17:56 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 6, 17:12 CEST
Identified - The issue has been identified and a fix is being implemented.
Oct 6, 16:33 CEST
Investigating - Dear customers,

We are currently experiencing an issue with SCT Inst Reception. Our team is aware of the problem and is actively working with our partner to resolve it. Users may experience delays in SCT Inst reception.

We will provide further updates.

We sincerely apologize for any inconvenience this may have caused and thank you for your understanding.

Best regards.
Treezor team.
Oct 6, 15:53 CEST
Oct 5, 2025
PRODUCTION - Quarterly Technical Maintenance - October 2025
Completed - The scheduled maintenance has been completed.
Oct 5, 05:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 04:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Sep 26, 11:18 CEST
Scheduled - Dear customer,

We would like to inform you that the quarterly maintenance initially scheduled for September 28 has been postponed to October 5, as the required resources are not available on the original date.

During this time, all our services will be unavailable, including SEPA (Credit, Debit, INST), Card, KYC, Liveness, and Acquisition (Card, Cheque). No webhooks will be sent until the maintenance is complete.

This operation is expected to last 1h30.

We will provide further announcements on the day to communicate the start and successful completion of the maintenance.

In case of an emergency, please open a ticket in our Zendesk tool with the subject: Technical Maintenance 09/28/25, and set it to high priority.

Best regards.
Treezor team
Aug 29, 15:46 CEST
[PRODUCTION] - SCT Inst - Provider - Maintenance
Completed - The scheduled maintenance has been completed.
Oct 5, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 01:30 CEST
Scheduled - Dear customers,

Our SCT Inst partner advise us that they are planning a maintenance on October 5th from 01:00 am CET to 04:30 am CET.

SEPA Inst (emission and reception) functionality will be completely shut down for 3 hours 30.

We apologize for any inconvenience caused.

Regards,
Treezor team
Sep 30, 14:48 CEST
Oct 4, 2025
PRODUCTION - SCT Inst - Provider - Maintenance
Completed - The scheduled maintenance has been completed.
Oct 4, 03:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 00:00 CEST
Scheduled - Dear customers,

Our SCT Inst partner advise us that they are planning a maintenance on October 4th at 00:00 CET.

SCT Inst (emission & reception) functionality will be completely shut down for 3 hours.

We apologize for any inconvenience caused.
Regards,
Treezor team
Sep 1, 11:49 CEST
Oct 3, 2025

No incidents reported.

Oct 2, 2025
[PRODUCTION] - KYC Liveness - Provider - Incident
Resolved - This incident has been resolved.
Oct 2, 11:10 CEST
Monitoring - Dear customers,

Our Liveness verification partner has informed us of an incident that impacted KYC Liveness functionality.
Users may have experienced errors during their identification process.

Our partner has identified the issue and a fix has been implemented.
They are monitoring the results.
We apologize for any inconvenience this may cause and thank you for your understanding.

Best regards.
Treezor team
Oct 2, 10:53 CEST
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