All Systems Operational

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Bienvenue sur la page d'état de Treezor.
Vous trouverez ici des informations en temps réel sur l'état de nos services.

PREPRODUCTION ENVIRONMENT ? Operational
90 days ago
100.0 % uptime
Today
API (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
Webhooks (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
KYC document (Preproduction) Operational
90 days ago
100.0 % uptime
Today
KYC liveness (Preproduction) Operational
90 days ago
100.0 % uptime
Today
Card acquiring (Preproduction) Operational
90 days ago
100.0 % uptime
Today
Cheque acquiring (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - Emission (SCTE) (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - Reception (SCTR) (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Instant Credit Transfer - Emission (SCTE Inst) (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Instant Credit Transfer - Reception (SCTR Inst) (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - B2B (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - Core (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Emission (SDDE) - Core (Preproduction) Operational
90 days ago
100.0 % uptime
Today
CARD - Lifecycle (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
CARD - Authorization Processing Service (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
CARD - Settlement Processing Service (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
CARD - Tokenization Service (Preproduction) Operational
90 days ago
100.0 % uptime
Today
Dashboard Connect (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SCA - Mobile App ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION ENVIRONMENT ? Operational
90 days ago
99.98 % uptime
Today
API (Production) ? Operational
90 days ago
100.0 % uptime
Today
Webhooks (Production) ? Operational
90 days ago
100.0 % uptime
Today
KYC document (Production) Operational
90 days ago
100.0 % uptime
Today
KYC liveness (Production) Operational
90 days ago
100.0 % uptime
Today
Card acquiring (Production) Operational
90 days ago
100.0 % uptime
Today
Cheque acquiring (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - Emission (SCTE) (Production) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - Reception (SCTR) (Production) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Instant Credit Transfer - Emission (SCTE Inst) (Production) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Instant Credit Transfer - Reception (SCTR Inst) (Production) ? Operational
90 days ago
99.9 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - B2B (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - Core (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Emission (SDDE) - Core (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Emission (SDDE) - B2B (Production) Operational
90 days ago
100.0 % uptime
Today
CARD - Lifecycle (Production) ? Operational
90 days ago
99.96 % uptime
Today
CARD - Authorization Processing Service (Production) ? Operational
90 days ago
99.96 % uptime
Today
CARD - Settlement Processing Service (Production) ? Operational
90 days ago
99.96 % uptime
Today
CARD - Tokenization Service (Production) Operational
90 days ago
99.96 % uptime
Today
Dashboard Connect (Production) Operational
90 days ago
100.0 % uptime
Today
Treezor Documentation ? Operational
90 days ago
100.0 % uptime
Today
KYC Services Disruption ? Operational
90 days ago
100.0 % uptime
Today
Other Disruption ? Operational
90 days ago
100.0 % uptime
Today
SCA - Mobile App ? Operational
90 days ago
100.0 % uptime
Today
SEPA Disruption ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

PRODUCTION - Card Acquisition - Provider - Maintenance Aug 27, 2025 03:00-05:00 CEST

Dear customers,

Our Card Acquiring partner advise us that they are planning a maintenance on August 27th from 03:00 am to 05:00am (CET).

Malfunctions are expected on Card Acquiring feature for 2 hours.
These interventions are designed to optimize the performance and security of payment processes. The maintenances have been scheduled during off-peak hours to minimize any inconvenience.

We thank you for your understanding and apologize for any inconvenience caused.
Regards,
Treezor team

Posted on Aug 06, 2025 - 11:39 CEST

PRODUCTION - Card Processing - Provider - Maintenance Sep 21, 2025 02:00-04:00 CEST

Dear customers,

Our Card Processing partner advise us that they are planning a maintenance on September 21st at 02:00 am CET.

Card Processing functionality will be completely shut down for 2 hours.

We apologize for any inconvenience caused.
Regards,
Treezor team

Posted on Aug 14, 2025 - 10:23 CEST
Aug 22, 2025

No incidents reported today.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025
Postmortem - Read details
Aug 18, 12:15 CEST
Resolved - This incident has been resolved.
Aug 12, 13:36 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 12, 12:49 CEST
Identified - The issue has been identified and a fix is being implemented.
Aug 12, 12:46 CEST
Investigating - The implemented fix did not resolve the issue. Our team is continuing to investigate and work on a solution as a top priority.
We apologize for any inconvenience caused.
Thank you for your patience.

Aug 12, 12:45 CEST
Identified - The issue has been identified and a fix is being implemented.
Aug 12, 10:37 CEST
Investigating - Dear customers,

We are currently experiencing an issue with Card Creation and Card Options. Our team is aware of the problem and is actively working to resolve it. Users may experience issues while creating cards and updating card options.

We will provide further updates.

We sincerely apologize for any inconvenience this may have caused and thank you for your understanding.

Best regards.
Treezor team.

Aug 12, 09:58 CEST
Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025
Resolved - This incident has been resolved.
It did not result in any visible impact for end users.
All payment services continued to operate normally during this incident.

Thank you for your understanding.
Best Regards,
Treezor team

Aug 8, 15:12 CEST
Investigating - Dear customers,

We are currently experiencing an issue with a central component. Our team is aware of the problem and is actively working to resolve it.
We will provide further updates regarding impacts.

We sincerely apologize for any inconvenience this may have caused and thank you for your understanding.

Best regards.
Treezor team.

Aug 8, 10:12 CEST