All Systems Operational

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Bienvenue sur la page d'état de Treezor.
Vous trouverez ici des informations en temps réel sur l'état de nos services.

Uptime over the past 90 days. View historical uptime.
PREPRODUCTION ENVIRONMENT Operational
API (Preproduction) Operational
Webhooks (Preproduction) Operational
KYC document (Preproduction) Operational
KYC liveness (Preproduction) Operational
Card acquiring (Preproduction) Operational
Cheque acquiring (Preproduction) Operational
SEPA Credit Transfer - Emission (SCTE) (Preproduction) Operational
SEPA Credit Transfer - Reception (SCTR) (Preproduction) Operational
SEPA Instant Credit Transfer - Emission (SCTE Inst) (Preproduction) Operational
SEPA Instant Credit Transfer - Reception (SCTR Inst) (Preproduction) Operational
SEPA Direct Debit - Reception (SDDR) - B2B (Preproduction) Operational
SEPA Direct Debit - Reception (SDDR) - Core (Preproduction) Operational
SEPA Direct Debit - Emission (SDDE) - Core (Preproduction) Operational
CARD - Lifecycle (Preproduction) Operational
CARD - Authorization Processing Service (Preproduction) Operational
CARD - Settlement Processing Service (Preproduction) Operational
CARD - Tokenization Service (Preproduction) Operational
Dashboard Connect (Preproduction) Operational
SCA - Mobile App Operational
PRODUCTION ENVIRONMENT Operational
API (Production) Operational
Webhooks (Production) Operational
KYC document (Production) Operational
KYC liveness (Production) Operational
Card acquiring (Production) Operational
Cheque acquiring (Production) Operational
SEPA Credit Transfer - Emission (SCTE) (Production) Operational
SEPA Credit Transfer - Reception (SCTR) (Production) Operational
SEPA Instant Credit Transfer - Emission (SCTE Inst) (Production) Operational
SEPA Instant Credit Transfer - Reception (SCTR Inst) (Production) Operational
SEPA Direct Debit - Reception (SDDR) - B2B (Production) Operational
SEPA Direct Debit - Reception (SDDR) - Core (Production) Operational
SEPA Direct Debit - Emission (SDDE) - Core (Production) Operational
SEPA Direct Debit - Emission (SDDE) - B2B (Production) Operational
CARD - Lifecycle (Production) Operational
CARD - Authorization Processing Service (Production) Operational
CARD - Settlement Processing Service (Production) Operational
CARD - Tokenization Service (Production) Operational
Dashboard Connect (Production) Operational
Treezor Documentation Operational
KYC Services Disruption Operational
Other Disruption Operational
SCA - Mobile App Operational
SEPA Disruption Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

PRODUCTION - KYC Liveness - Provider - Maintenance Oct 22, 2026 06:00-07:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Oct 07, 2026 - 14:31 CEST
Scheduled - Dear customers,

Our Card Acquisition partner advises us that they are planning a maintenance on October 22nd at 06:00am.

Malfunctions are expected on Card Acquisition for 1 hour.

We apologize for any inconvenience caused.
Regards,
Treezor team
Oct 05, 2026 - 10:48 CEST

PRODUCTION - Card Processing - Provider - Maintenance Oct 25, 2026 03:00-05:00 CET

Dear customers,

Our Card processing partner advises us that they are planning a maintenance on October 25th.
Malfunctions are expected accross all Card Processing services for 2 hours.

We apologize for any inconvenience caused.
Regards,
Treezor team
Posted on Oct 08, 2026 - 13:22 CEST

Oct 21, 2026

No incidents reported today.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

PRODUCTION - PROVIDER - Incident
Resolved - This incident has been resolved.
Oct 19, 13:39 CEST
Investigating - Dear customers,

Our cloud infrastructure partner has informed us of an ongoing incident that is currently impacting all our features.
Users may experience degraded performance and response delays across our platform.

Our partner is actively working to resolve the issue as quickly as possible.
We apologize for any inconvenience this may cause and thank you for your understanding.

Best regards.
Treezor team
Oct 19, 11:50 CEST

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

PRODUCTION - SDDE Credit - Delays
Resolved - This incident has been resolved.
Oct 9, 09:21 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 8, 17:16 CEST
Identified - Dear customers,

We are currently experiencing an issue with SDDE Credit. The issue has been identified and our team is actively working to resolve it. Users may experience delays in credit of SDDE operations.

We will provide further updates.

We sincerely apologize for any inconvenience this may have caused and thank you for your understanding.

Best regards.
Treezor team.
Oct 8, 11:06 CEST

Oct 8, 2026

PRODUCTION - MDC Rules - Disruption
Resolved - This incident has been resolved.
Oct 8, 17:16 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 8, 16:41 CEST
Identified - Dear customers,

We are currently experiencing an issue affecting the creation and update of MDC rules in the production environment.
Please note that the authorization engine remains operational, and existing rules continue to be applied.
Our technical teams are investigating the issue and working to restore normal service as soon as possible.

We will provide further updates as the situation evolves.

We apologize for any inconvenience caused.

Best regards,
Treezor Team
Oct 8, 11:15 CEST
PRODUCTION - Beneficiary Creation - Incident
Resolved - On October 8, an incident impacted beneficiary creation, resulting in HTTP 5XX errors and preventing users from creating new beneficiaries.

The issue was caused by a configuration error related to architecture.
The issue was resolved by updating the configuration.

The service was fully restored at 16:05, and beneficiary creation has been operating normally since then.
Oct 8, 14:30 CEST

Oct 7, 2026

No incidents reported.

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