All Systems Operational

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Vous trouverez ici des informations en temps réel sur l'état de nos services.

Uptime over the past 90 days. View historical uptime.
PREPRODUCTION ENVIRONMENT Operational
90 days ago
100.0 % uptime
Today
API (Preproduction) Operational
90 days ago
100.0 % uptime
Today
Webhooks (Preproduction) Operational
90 days ago
100.0 % uptime
Today
KYC document (Preproduction) Operational
90 days ago
100.0 % uptime
Today
KYC liveness (Preproduction) Operational
90 days ago
100.0 % uptime
Today
Card acquiring (Preproduction) Operational
90 days ago
100.0 % uptime
Today
Cheque acquiring (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - Emission (SCTE) (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - Reception (SCTR) (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Instant Credit Transfer - Emission (SCTE Inst) (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Instant Credit Transfer - Reception (SCTR Inst) (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - B2B (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - Core (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Emission (SDDE) - Core (Preproduction) Operational
90 days ago
100.0 % uptime
Today
CARD - Lifecycle (Preproduction) Operational
90 days ago
100.0 % uptime
Today
CARD - Authorization Processing Service (Preproduction) Operational
90 days ago
100.0 % uptime
Today
CARD - Settlement Processing Service (Preproduction) Operational
90 days ago
100.0 % uptime
Today
CARD - Tokenization Service (Preproduction) Operational
90 days ago
100.0 % uptime
Today
Dashboard Connect (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SCA - Mobile App Operational
90 days ago
100.0 % uptime
Today
PRODUCTION ENVIRONMENT Operational
90 days ago
99.98 % uptime
Today
API (Production) Operational
90 days ago
100.0 % uptime
Today
Webhooks (Production) Operational
90 days ago
100.0 % uptime
Today
KYC document (Production) Operational
90 days ago
100.0 % uptime
Today
KYC liveness (Production) Operational
90 days ago
100.0 % uptime
Today
Card acquiring (Production) Operational
90 days ago
100.0 % uptime
Today
Cheque acquiring (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - Emission (SCTE) (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - Reception (SCTR) (Production) Operational
90 days ago
99.98 % uptime
Today
SEPA Instant Credit Transfer - Emission (SCTE Inst) (Production) Operational
90 days ago
99.73 % uptime
Today
SEPA Instant Credit Transfer - Reception (SCTR Inst) (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - B2B (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - Core (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Emission (SDDE) - Core (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Emission (SDDE) - B2B (Production) Operational
90 days ago
100.0 % uptime
Today
CARD - Lifecycle (Production) Operational
90 days ago
100.0 % uptime
Today
CARD - Authorization Processing Service (Production) Operational
90 days ago
100.0 % uptime
Today
CARD - Settlement Processing Service (Production) Operational
90 days ago
100.0 % uptime
Today
CARD - Tokenization Service (Production) Operational
90 days ago
100.0 % uptime
Today
Dashboard Connect (Production) Operational
90 days ago
100.0 % uptime
Today
Treezor Documentation Operational
90 days ago
100.0 % uptime
Today
KYC Services Disruption Operational
90 days ago
100.0 % uptime
Today
Other Disruption Operational
90 days ago
100.0 % uptime
Today
SCA - Mobile App Operational
90 days ago
100.0 % uptime
Today
SEPA Disruption Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

PRODUCTION - Quarterly Technical Maintenance Jun 7, 2026 04:00-05:30 CEST

Dear customer,

We are conducting a Technical Maintenance on June 7th, from 04:00 am to 05:30 am CET.

During this time, all our services will be unavailable, including SEPA (Credit, Debit, INST), Card, KYC, Liveness, and Acquisition (Card, Cheque). No webhooks will be sent until the maintenance is complete.

This operation is expected to last 1h30.

We will provide further announcements on the day to communicate the start and successful completion of the maintenance.

In case of an emergency, please open a ticket in our Zendesk tool with the subject: Technical Maintenance 06/07/26, and set it to high priority.
Posted on May 18, 2026 - 09:55 CEST

PRODUCTION - Card Processing - Provider - Maintenance Jun 21, 2026 02:00-04:00 CEST

Dear customers,

Our Card Processing partner advise us that they are planning a maintenance on June 21st at 02:00 am CET.

Malfunctions are expected on Card Processing for 2 hours.

We apologize for any inconvenience caused.
Regards,
Treezor team
Posted on Apr 24, 2026 - 15:53 CEST
May 24, 2026

No incidents reported today.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026
PRODUCTION - SCT Inst - PROVIDER - INCIDENT
Resolved - This incident has been resolved.
May 20, 11:50 CEST
Monitoring - Our partner informed us that the incident has been resolved at 02:00 am (CET).
May 20, 08:35 CEST
Investigating - Dear customers,

Our SEPA Instant Payment partner has informed us of an ongoing incident currently impacting SCT Inst emission since 10:35 am (CET).
Users may experience failures when issuing SCT Inst transfers.

Our partner is actively working to resolve the issue as quickly as possible.
We apologize for any inconvenience this may cause and thank you for your understanding.

Best regards,
Treezor Team
May 19, 13:24 CEST
PRODUCTION - Card Acquisition - Provider - Maintenance
Completed - The scheduled maintenance has been completed.
May 20, 05:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 04:00 CEST
Scheduled - Dear customers,

Our Card Acquiring partner advise us that they are planning a maintenance on May 20th 2026 at 04:00 am CET.

Malfunctions of 5 minutes are expected on Card Acquiring feature for 1 hour 30.

We apologize for any inconvenience caused.
Regards,
Treezor team
Apr 27, 16:07 CEST
May 19, 2026
PRODUCTION - SCT Inst - Provider - Incident
Resolved - On May 19th, our provider experienced an incident impacting SCT Inst reception and issuing services.
The incident has now been resolved and services are operating normally again.
A catch-up process remains ongoing for some SCT Inst reception flows. Our teams and provider are actively monitoring the situation until full completion.

We apologize for the inconvenience. Updates regarding the catch-up process will be shared directly by your Technical Account Manager.
May 19, 10:00 CEST
May 18, 2026

No incidents reported.

May 17, 2026
PRODUCTION - SCT Inst - Provider - Maintenance
Completed - The scheduled maintenance has been completed.
May 17, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 00:30 CEST
Scheduled - Dear customers,

Our SCT Inst partner advise us that they are planning a maintenance on May 17th from 00:30 am to 02:00 am CET.

SCT Inst functionality will be completely shut down for 1 hour 30 minutes.

We apologize for any inconvenience caused.
Regards,
Treezor team
May 7, 10:38 CEST
May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026
PRODUCTION - Card services - Provider - Maintenance
Completed - The scheduled maintenance has been completed.
May 13, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 14:30 CEST
Scheduled - Dear Customer,

Our provider has just informed us of exceptional maintenance on all card services this afternoon.

Short service interruptions of less than 5 minutes may occur between 2:30 PM and 5:00 PM (Paris time).

We apologize for any inconvenience caused.

The Treezor Team
May 13, 11:56 CEST
May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

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