All Systems Operational

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Bienvenue sur la page d'état de Treezor.
Vous trouverez ici des informations en temps réel sur l'état de nos services.

Uptime over the past 90 days. View historical uptime.
PREPRODUCTION ENVIRONMENT ? Operational
90 days ago
100.0 % uptime
Today
API (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
Webhooks (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
KYC document (Preproduction) Operational
90 days ago
100.0 % uptime
Today
KYC liveness (Preproduction) Operational
90 days ago
100.0 % uptime
Today
Card acquiring (Preproduction) Operational
90 days ago
100.0 % uptime
Today
Cheque acquiring (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - Emission (SCTE) (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - Reception (SCTR) (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Instant Credit Transfer - Emission (SCTE Inst) (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Instant Credit Transfer - Reception (SCTR Inst) (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - B2B (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - Core (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Emission (SDDE) - Core (Preproduction) Operational
90 days ago
100.0 % uptime
Today
CARD - Lifecycle (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
CARD - Authorization Processing Service (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
CARD - Settlement Processing Service (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
CARD - Tokenization Service (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SCA - Mobile App ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION ENVIRONMENT ? Operational
90 days ago
99.98 % uptime
Today
API (Production) ? Operational
90 days ago
100.0 % uptime
Today
Webhooks (Production) ? Operational
90 days ago
100.0 % uptime
Today
KYC document (Production) Operational
90 days ago
100.0 % uptime
Today
KYC liveness (Production) Operational
90 days ago
100.0 % uptime
Today
Card acquiring (Production) Operational
90 days ago
100.0 % uptime
Today
Cheque acquiring (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - Emission (SCTE) (Production) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - Reception (SCTR) (Production) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Instant Credit Transfer - Emission (SCTE Inst) (Production) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Instant Credit Transfer - Reception (SCTR Inst) (Production) ? Operational
90 days ago
99.9 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - B2B (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - Core (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Emission (SDDE) - Core (Production) Operational
90 days ago
100.0 % uptime
Today
CARD - Lifecycle (Production) ? Operational
90 days ago
99.94 % uptime
Today
CARD - Authorization Processing Service (Production) ? Operational
90 days ago
99.96 % uptime
Today
CARD - Settlement Processing Service (Production) ? Operational
90 days ago
99.96 % uptime
Today
CARD - Tokenization Service (Production) Operational
90 days ago
99.96 % uptime
Today
Treezor Documentation ? Operational
90 days ago
100.0 % uptime
Today
SEPA Disruption ? Operational
90 days ago
100.0 % uptime
Today
KYC Services Disruption ? Operational
90 days ago
100.0 % uptime
Today
Other Disruption ? Operational
90 days ago
100.0 % uptime
Today
SCA - Mobile App ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 4, 2025

No incidents reported today.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
[PRODUCTION] - [PROVIDER] - SEPA SCTE/SDDE Delay
Resolved - We have received confirmation from our provider that all operations have been processed correctly.

Thank you for your patience.
Regards,
Treezor team
Jul 2, 18:31 CEST
Monitoring - Dear customer,
Our service provider has informed us of the resolution of this incident.

We have processed all SCTE and SDDE payouts.

We are awaiting confirmation from our service provider that these have been processed correctly.

We apologize for any inconvenience.

We will continue to keep you informed.
Treezor team
Jul 2, 15:34 CEST
Investigating - Dear Customer,

Due to an incident at one of our technical partners, SEPA operations will be delayed.
We will keep you informed once our service provider has identified the root cause of the incident.
Please quote MOAI-3090 in any correspondence.

We apologize for any inconvenience this may cause and appreciate your understanding.
Regards,
Treezor team
Jul 2, 12:33 CEST
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025
PRODUCTION - KYC Liveness - PROVIDER - Verification Processing Delays
Resolved - This incident has been resolved.
Jun 25, 12:34 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 25, 11:57 CEST
Investigating - Dear customers,


Our KYC Liveness partner has informed us of an ongoing incident that is currently impacting Verification process.
Users may experience delays in identity verification.

Our partner is actively working to catch up and get back to normal processing as soon as possible.
We apologize for any inconvenience this may cause and thank you for your understanding.

Best regards.
Treezor team
Jun 25, 11:55 CEST
Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025
[PRODUCTION] - Card Processing - Provider - Maintenance
Completed - The scheduled maintenance has been completed.
Jun 22, 04:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 02:00 CEST
Scheduled - Dear customers,

Our Card Processing partner advise us that they are planning a maintenance on June 22nd 2025, between 02:00 CET and 04:00 CET.

During this maintenance there may be intermittent unavailability across all Card processing services.

We will provide further announcements on the day to communicate the start and successful completion of the maintenance.

We apologize for any inconvenience caused.
Regards,
Treezor team
Apr 25, 11:04 CEST
Jun 21, 2025

No incidents reported.

Jun 20, 2025
PRODUCTION- Card Settlement - Incident
Resolved - This incident has been resolved.
Jun 20, 21:17 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 20, 21:07 CEST
Identified - The issue has been identified and a fix is being implemented.
Jun 20, 20:20 CEST
Investigating - Dear customers,

As a result to the previous incident, card settlements between 11:30 and 14:40 (CET) today were in error. Our team is aware of the problem and is actively working to resolve it.

We will provide further updates.

We sincerely apologize for any inconvenience this may have caused and thank you for your understanding.

Best regards.
Treezor team.
Jun 20, 17:08 CEST
PRODUCTION- API - Incident
Resolved - This incident has been resolved.
Jun 20, 15:43 CEST
Update - The fix has been deployed, and we are monitoring the system’s performance.
Jun 20, 14:26 CEST
Identified - The issue has been identified and a fix is being implemented.
Jun 20, 14:25 CEST
Investigating - Dear customers,

We are currently experiencing an issue with several endpoints & card authorizations. Our team is aware of the problem and is actively working to resolve it. Users may experience errors on several endpoints.

We will provide further updates.

We sincerely apologize for any inconvenience this may have caused and thank you for your understanding.

Best regards.
Treezor team.
Jun 20, 13:57 CEST
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