All Systems Operational

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Bienvenue sur la page d'état de Treezor.
Vous trouverez ici des informations en temps réel sur l'état de nos services.

PREPRODUCTION ENVIRONMENT Operational
90 days ago
100.0 % uptime
Today
API (Preproduction) Operational
90 days ago
100.0 % uptime
Today
Webhooks (Preproduction) Operational
90 days ago
100.0 % uptime
Today
KYC document (Preproduction) Operational
90 days ago
100.0 % uptime
Today
KYC liveness (Preproduction) Operational
90 days ago
100.0 % uptime
Today
Card acquiring (Preproduction) Operational
90 days ago
100.0 % uptime
Today
Cheque acquiring (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - Emission (SCTE) (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - Reception (SCTR) (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Instant Credit Transfer - Emission (SCTE Inst) (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Instant Credit Transfer - Reception (SCTR Inst) (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - B2B (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - Core (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Emission (SDDE) - Core (Preproduction) Operational
90 days ago
100.0 % uptime
Today
CARD - Lifecycle (Preproduction) Operational
90 days ago
100.0 % uptime
Today
CARD - Authorization Processing Service (Preproduction) Operational
90 days ago
100.0 % uptime
Today
CARD - Settlement Processing Service (Preproduction) Operational
90 days ago
100.0 % uptime
Today
CARD - Tokenization Service (Preproduction) Operational
90 days ago
100.0 % uptime
Today
Dashboard Connect (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SCA - Mobile App Operational
90 days ago
100.0 % uptime
Today
PRODUCTION ENVIRONMENT Operational
90 days ago
99.99 % uptime
Today
API (Production) Operational
90 days ago
100.0 % uptime
Today
Webhooks (Production) Operational
90 days ago
100.0 % uptime
Today
KYC document (Production) Operational
90 days ago
100.0 % uptime
Today
KYC liveness (Production) Operational
90 days ago
100.0 % uptime
Today
Card acquiring (Production) Operational
90 days ago
100.0 % uptime
Today
Cheque acquiring (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - Emission (SCTE) (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - Reception (SCTR) (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Instant Credit Transfer - Emission (SCTE Inst) (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Instant Credit Transfer - Reception (SCTR Inst) (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - B2B (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - Core (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Emission (SDDE) - Core (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Emission (SDDE) - B2B (Production) Operational
90 days ago
100.0 % uptime
Today
CARD - Lifecycle (Production) Operational
90 days ago
100.0 % uptime
Today
CARD - Authorization Processing Service (Production) Operational
90 days ago
100.0 % uptime
Today
CARD - Settlement Processing Service (Production) Operational
90 days ago
100.0 % uptime
Today
CARD - Tokenization Service (Production) Operational
90 days ago
100.0 % uptime
Today
Dashboard Connect (Production) Operational
90 days ago
100.0 % uptime
Today
Treezor Documentation Operational
90 days ago
100.0 % uptime
Today
KYC Services Disruption Operational
90 days ago
100.0 % uptime
Today
Other Disruption Operational
90 days ago
99.99 % uptime
Today
SCA - Mobile App Operational
90 days ago
100.0 % uptime
Today
SEPA Disruption Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

PRODUCTION - Card Acquisition - Provider - Maintenance Mar 12, 2026 04:30-05:30 CET

Dear customers,

Our Card Acquisition partner advises us that they are planning a maintenance on the 12th January 2026 at 04:30 am (CET).

Malfunctions are expected on Card Acquisition for 1 hour.

We apologize for any inconvenience caused.
Regards,
Treezor team

Posted on Feb 12, 2026 - 11:56 CET

PRODUCTION - Quarterly Technical Maintenance Mar 15, 2026 04:00-05:30 CET

Dear customer,

We are conducting a Technical Maintenance on March 15th, from 04:00 am to 05:30 am CET.

During this time, all our services will be unavailable, including SEPA (Credit, Debit, INST), Card, KYC, Liveness, and Acquisition (Card, Cheque). No webhooks will be sent until the maintenance is complete.

This operation is expected to last 1h30.

We will provide further announcements on the day to communicate the start and successful completion of the maintenance.

In case of an emergency, please open a ticket in our Zendesk tool with the subject: Technical Maintenance 03/15/26, and set it to high priority.

Best regards.
Treezor team

Posted on Feb 19, 2026 - 14:18 CET
Feb 25, 2026

No incidents reported today.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026
Resolved - This incident has been resolved.
Feb 19, 12:01 CET
Update - Our partner and their cloud provider continue to work on a fix for this issue.
We will provide updates as soon as possible.

Feb 19, 11:33 CET
Identified - Dear customers,

Our KYC Liveness partner has informed us of an ongoing incident that is currently impacting Liveness identification functionality.
Users may experience errors while finishing their identification process.

Our partner and their cloud provider are actively working to resolve the issue as quickly as possible.
We apologize for any inconvenience this may cause and thank you for your understanding.

Best regards.
Treezor team

Feb 19, 10:05 CET
Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026
Resolved - This incident has been resolved.
Feb 16, 14:04 CET
Investigating - Dear customers,

Our KYC liveness partner has informed us of an ongoing incident that is currently impacting Identification functionality.
Users may experience delays in identification process.

Our partner and their cloud provider are actively working to resolve the issue as quickly as possible.
We apologize for any inconvenience this may cause and thank you for your understanding.

Best regards.
Treezor team

Feb 16, 13:13 CET
Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.