All Systems Operational

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Bienvenue sur la page d'état de Treezor.
Vous trouverez ici des informations en temps réel sur l'état de nos services.

Uptime over the past 90 days. View historical uptime.
PREPRODUCTION ENVIRONMENT ? Operational
90 days ago
100.0 % uptime
Today
API (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
Webhooks (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
KYC document (Preproduction) Operational
90 days ago
100.0 % uptime
Today
KYC liveness (Preproduction) Operational
90 days ago
100.0 % uptime
Today
Card acquiring (Preproduction) Operational
90 days ago
100.0 % uptime
Today
Cheque acquiring (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - Emission (SCTE) (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - Reception (SCTR) (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Instant Credit Transfer - Emission (SCTE Inst) (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Instant Credit Transfer - Reception (SCTR Inst) (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - B2B (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - Core (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Emission (SDDE) - Core (Preproduction) Operational
90 days ago
100.0 % uptime
Today
CARD - Lifecycle (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
CARD - Authorization Processing Service (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
CARD - Settlement Processing Service (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
CARD - Tokenization Service (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SCA - Mobile App ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION ENVIRONMENT ? Operational
90 days ago
99.99 % uptime
Today
API (Production) ? Operational
90 days ago
100.0 % uptime
Today
Webhooks (Production) ? Operational
90 days ago
100.0 % uptime
Today
KYC document (Production) Operational
90 days ago
100.0 % uptime
Today
KYC liveness (Production) Operational
90 days ago
100.0 % uptime
Today
Card acquiring (Production) Operational
90 days ago
100.0 % uptime
Today
Cheque acquiring (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - Emission (SCTE) (Production) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - Reception (SCTR) (Production) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Instant Credit Transfer - Emission (SCTE Inst) (Production) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Instant Credit Transfer - Reception (SCTR Inst) (Production) ? Operational
90 days ago
99.9 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - B2B (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - Core (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Emission (SDDE) - Core (Production) Operational
90 days ago
100.0 % uptime
Today
CARD - Lifecycle (Production) ? Operational
90 days ago
99.98 % uptime
Today
CARD - Authorization Processing Service (Production) ? Operational
90 days ago
99.99 % uptime
Today
CARD - Settlement Processing Service (Production) ? Operational
90 days ago
99.99 % uptime
Today
CARD - Tokenization Service (Production) Operational
90 days ago
99.99 % uptime
Today
Treezor Documentation ? Operational
90 days ago
100.0 % uptime
Today
SEPA Disruption ? Operational
90 days ago
100.0 % uptime
Today
KYC Services Disruption ? Operational
90 days ago
100.0 % uptime
Today
Other Disruption ? Operational
90 days ago
100.0 % uptime
Today
SCA - Mobile App ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[PRODUCTION] - Quarterly Technical Maintenance Jun 15, 2025 04:00-05:30 CEST

Dear customer,

We are conducting a Technical Maintenance on June 15th, from 04:00 am to 5:30 am CET.

During this time, all our services will be unavailable, including SEPA (Credit, Debit, INST), Card, KYC, Liveness, and Acquisition (Card, Cheque). No webhooks will be sent until the maintenance is complete.

We will provide further announcements on the day to communicate the start and successful completion of the maintenance.

In case of an emergency, please open a ticket in our Zendesk tool with the subject: Technical Maintenance 15/06/25, and set it to high priority.
Posted on May 13, 2025 - 11:34 CEST

[PRODUCTION] - Card Processing - Provider - Maintenance Jun 22, 2025 02:00-04:00 CEST

Dear customers,

Our Card Processing partner advise us that they are planning a maintenance on June 22nd 2025, between 02:00 CET and 04:00 CET.

During this maintenance there may be intermittent unavailability across all Card processing services.

We will provide further announcements on the day to communicate the start and successful completion of the maintenance.

We apologize for any inconvenience caused.
Regards,
Treezor team
Posted on Apr 25, 2025 - 11:04 CEST
Jun 13, 2025

No incidents reported today.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025
PRODUCTION - SCA - PROVIDER -INCIDENT
Resolved - This incident has been resolved.
Jun 10, 13:05 CEST
Update - We are continuing to investigate this issue.
Jun 10, 12:51 CEST
Investigating - Dear customers,


Our SCA partner has informed us of an ongoing incident that is currently impacting Strong Customer Authentication functionality.
Users may experience errors while validating card transactions.

Our partner is actively working to resolve the issue as quickly as possible.
We apologize for any inconvenience this may cause and thank you for your understanding.

Best regards.
Treezor team
Jun 10, 12:44 CEST
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025
PRODUCTION- SCT Inst - PROVIDER - INCIDENT
Resolved - This incident has been resolved
Jun 4, 14:26 CEST
Investigating - Dear customers,

Our SCT Inst partner is currently experiencing an incident that is impacting SCT Inst (emission & reception) functionality.
Users may experience errors while emitting SCT Inst and rejection of SCTR Inst .

Our partner is actively working to resolve the issue as quickly as possible.
We apologize for any inconvenience this may cause and thank you for your understanding.

Best regards.
Treezor team
Jun 4, 12:20 CEST
PRODUCTION- TRANSFER - Incident
Resolved - Dear customers,

We experienced an incident impacting transfers validation. Users may have experienced transfers being rejected.

This incident started from 01:59 pm (CET) and was resolved at 2:27 pm (CET).

Transfers statuses have been updated and authorizations have been released.

We sincerely apologize for any inconvenience this may have caused and thank you for your understanding.

Best regards.
Treezor team.
Jun 4, 14:00 CEST
Jun 3, 2025

No incidents reported.

Jun 2, 2025
[PRODUCTION]- KYC LIVENESS - PROVIDER - INCIDENT
Resolved - This incident has been resolved.
Jun 2, 10:26 CEST
Investigating - Dear customers,

Our KYC Liveness partner has informed us of an ongoing incident that is currently impacting KYC Liveness functionality since 14:52 UTC.
As a consequence, the SMS feature is temporarily unavailable.

Our partner is actively working to resolve the issue as quickly as possible.
We apologize for any inconvenience this may cause and thank you for your understanding.

Best regards.
Treezor team
May 30, 19:02 CEST
Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025
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