Resolved -
This incident has been resolved.
Mar 31, 16:30 CEST
Investigating -
Dear customers,
Our OTP SMS partner has informed us of an ongoing incident that is currently impacting SMS reception functionality. Users may experience issues receiving their OTPs via SMS during the digitization and authentication process.
Our partner is actively working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and thank you for your understanding.