All Systems Operational

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Bienvenue sur la page d'état de Treezor.
Vous trouverez ici des informations en temps réel sur l'état de nos services.

Uptime over the past 90 days. View historical uptime.
PREPRODUCTION ENVIRONMENT ? Operational
90 days ago
100.0 % uptime
Today
API (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
Webhooks (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
KYC document (Preproduction) Operational
90 days ago
100.0 % uptime
Today
KYC liveness (Preproduction) Operational
90 days ago
100.0 % uptime
Today
Card acquiring (Preproduction) Operational
90 days ago
100.0 % uptime
Today
Cheque acquiring (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - Emission (SCTE) (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - Reception (SCTR) (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Instant Credit Transfer - Emission (SCTE Inst) (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Instant Credit Transfer - Reception (SCTR Inst) (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - B2B (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - Core (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Emission (SDDE) - Core (Preproduction) Operational
90 days ago
100.0 % uptime
Today
CARD - Lifecycle (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
CARD - Authorization Processing Service (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
CARD - Settlement Processing Service (Preproduction) ? Operational
90 days ago
100.0 % uptime
Today
CARD - Tokenization Service (Preproduction) Operational
90 days ago
100.0 % uptime
Today
Dashboard Connect (Preproduction) Operational
90 days ago
100.0 % uptime
Today
SCA - Mobile App ? Operational
90 days ago
100.0 % uptime
Today
PRODUCTION ENVIRONMENT ? Operational
90 days ago
99.99 % uptime
Today
API (Production) ? Operational
90 days ago
100.0 % uptime
Today
Webhooks (Production) ? Operational
90 days ago
100.0 % uptime
Today
KYC document (Production) Operational
90 days ago
100.0 % uptime
Today
KYC liveness (Production) Operational
90 days ago
99.99 % uptime
Today
Card acquiring (Production) Operational
90 days ago
100.0 % uptime
Today
Cheque acquiring (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - Emission (SCTE) (Production) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Credit Transfer - Reception (SCTR) (Production) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Instant Credit Transfer - Emission (SCTE Inst) (Production) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Instant Credit Transfer - Reception (SCTR Inst) (Production) ? Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - B2B (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Reception (SDDR) - Core (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Emission (SDDE) - Core (Production) Operational
90 days ago
100.0 % uptime
Today
SEPA Direct Debit - Emission (SDDE) - B2B (Production) Operational
90 days ago
100.0 % uptime
Today
CARD - Lifecycle (Production) ? Operational
90 days ago
99.99 % uptime
Today
CARD - Authorization Processing Service (Production) ? Operational
90 days ago
100.0 % uptime
Today
CARD - Settlement Processing Service (Production) ? Operational
90 days ago
100.0 % uptime
Today
CARD - Tokenization Service (Production) Operational
90 days ago
99.87 % uptime
Today
Dashboard Connect (Production) Operational
90 days ago
100.0 % uptime
Today
Treezor Documentation ? Operational
90 days ago
100.0 % uptime
Today
KYC Services Disruption ? Operational
90 days ago
100.0 % uptime
Today
Other Disruption ? Operational
90 days ago
99.99 % uptime
Today
SCA - Mobile App ? Operational
90 days ago
100.0 % uptime
Today
SEPA Disruption ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

TREEZOR - PRODUCTION - Maintenance Nov 30, 2025 04:00-04:30 CET

Dear Customer,

We are conducting a maintenance on our production environment on November 30th, from 04:00am to 04:30am (CET).
During this maintenance, service interruptions of a few minutes are expected.
We will send a further announcement on the day to communicate the start and successful completion of the maintenance.

In case of an emergency, please open a ticket in our Zendesk tool with the subject: Production Technical Maintenance 30/11/2025.

We thank you for your understanding and apologize for any inconvenience caused.

Best regards.
Treezor team.
Posted on Nov 14, 2025 - 11:45 CET

PRODUCTION - Card Acquisition - Provider - Maintenance Dec 4, 2025 04:00-06:00 CET

Dear customers,

Our Card Acquiring partner advise us that they are planning a maintenance on December 4th at 04:00 am CET.

Malfunctions are expected on Card acquisition feature for 2 hours.

We apologize for any inconvenience caused.
Regards,
Treezor team
Posted on Nov 06, 2025 - 10:27 CET

PRODUCTION - Quarterly Technical Maintenance Dec 7, 2025 04:00-05:30 CET

Dear customer,

We are conducting a Technical Maintenance on December 7th, from 04:00 am to 05:30 am (CET).

During this time, all our services will be unavailable, including SEPA (Credit, Debit, INST), Card, KYC, Liveness, and Acquisition (Card, Cheque). No webhooks will be sent until the maintenance is complete.

This operation is expected to last 1h30.

We will provide further announcements on the day to communicate the start and successful completion of the maintenance.

In case of an emergency, please open a ticket in our Zendesk tool with the subject: Technical Maintenance 12/07/2025, and set it to high priority.

Best regards.
Treezor team
Posted on Nov 06, 2025 - 11:23 CET

PRODUCTION - Card Acquisition - Provider - Maintenance Dec 11, 2025 04:00-06:00 CET

Dear customers,

Our Card Acquiring partner advise us that they are planning a maintenance on December 11th at 04:00 am CET.

Malfunctions are expected on Card Acquisition feature for 2 hours.

We apologize for any inconvenience caused.
Regards,
Treezor team
Posted on Nov 06, 2025 - 10:29 CET
Nov 15, 2025

No incidents reported today.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025
PRODUCTION- Card 3DS Authentication - PROVIDER - INCIDENT
Resolved - This incident has been resolved.
Nov 12, 10:18 CET
Investigating - Dear customers,

Our 3DS Authentication partner is currently facing an incident impacting 3DS authentication functionality.
Users may experience errors during card transactions authentication.

Our partner is actively working to resolve the issue as quickly as possible.
We apologize for any inconvenience this may cause and thank you for your understanding.

Best regards.
Treezor team
Nov 10, 12:26 CET
Nov 11, 2025

No incidents reported.

Nov 10, 2025
Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

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