PRODUCTION - SCT Inst - Provider - Incident

Incident Report for Treezor

Resolved

On May 19th, our provider experienced an incident impacting SCT Inst reception and issuing services.
The incident has now been resolved and services are operating normally again.
A catch-up process remains ongoing for some SCT Inst reception flows. Our teams and provider are actively monitoring the situation until full completion.

We apologize for the inconvenience. Updates regarding the catch-up process will be shared directly by your Technical Account Manager.
Posted May 19, 2026 - 10:00 CEST